Author : S. C. Nandedkar 1
Date of Publication :20th February 2018
Abstract: The internet is becoming user centric and people preferring to exchange opinions through online social means such as – discussion forums, blogs and micro-blogs. This user opinion base is a valuable resource from buyers, as well as sellers’ perspective. It is helpful for buyers to choose a good product and helpful for sellers to improve their product. This is the task known as opinion mining and analysis. This paper represents a simple approach for understanding customers review using machine learning technique. It also illustrates the steps: data gathering, preprocessing, POS tagging, dependence analysis, opinion and target word finding. It also gives the technique for measuring the performance of the above stated system. Finally, it creates the knowledge base to fulfill the said intention.
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