Date of Publication :21st December 2022

Abstract: The developing country like India, where unemployment is a huge issue, the majority of workers depend on the gig economy to make a living. Even if this job structure aids in the reduction of unemployment in a country, it is equally vital to have an opinion on such a structure and its long-term viability from the workers' perspective. The present study examined the experiences of food delivery persons working in the online platform companies like Swiggy and Zomato through the qualitative content analysis method. The researcher used the snowball sampling method to recruit participants. A total of 22 interviews were conducted and the interviewed data were analyzed using MAXQDA-10 software and the results were discussed. The overall experience of the workers clearly indicated that they loved the freedom and the money the job provided.

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