International Journal of Engineering Research in Electronics and Communication Engineering

A Proposed Model of Causal Factors Affecting Digital Transformation and Business Performance of Parcel Delivery Services in Thailand

Author : Phurith Mitrsomwang ¹ Praphan Chaikidurajai ²

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Date of Publication :21st April 2023

Abstract: This article aims for presents the literature review of the Digital Transformation study to explain the meanings, variables, and relationships related to Digital Transformation. The conclusion from the review shows that variables used in various studies are Digital Transformation, Technology Infrastructure, Organizational Culture, Leadership, and Business Performance in Thailandâ€™s Parcel Delivery Service.

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